Honor

（ISO90001 FDA）

   Contact/Ordering Information

· Starting a ceramic custom project with us:
1.Send us your design drawings or samples for our quotation and technical proposals, specifying:
1) Materials you need:porcelain,stoneware,ceramic,bone china,dolomite ware,earthenware etc.;
2) Dimensions on your drawings (top view, side view, front & back view, bottom view, etc.);
3) Colors by using pantone numbers or color references;
4) Order quantity;
5) Other requirements;
The more information you offer us, the more precise we can meet your demand.
2.Production of samples for approval:
During the products development stage, we'll keep you updated with pictures by emails to get you involved in each of our sampling processes, and will follow your comments to do the necessary improvement jobs until you feel satisfied. Producing samples from sculpturing job to finished pieces may generally require 1 - 2 weeks.
3.Approval of samples prior to manufacturing:
Once your order is placed, we'll set a schedule of production and shipment to revert to you.
4.Manufacturing and delivery:
Manufacturing will be executed as per the time frame we set for you and we will keep you updated with each of our production processes proceeding, so that you'll have a clear idea about your order's situation.

In order to standardize the products purchasing process, please refer to the procedure in the following:

1.If you are interested in any item on our website, please send a mail or leave message online.

2.We are delighted to quote as your request and give you our best quotation.

3.If both of us reach an agreement over the related clauses, we will sign a contract with you. (following the international laws and practice).If you agree to the contract, please re-send to us with signature. Thank you.

4.After receiving your 30% advanced payment, we will start the production.During produce period, we will make sure the mass production as same as your confirmed sample. At the same time, we will send or mail the picture of production sample to you.

5.If the goods has completed, you will pay for 70% balance. After receiving you remittance bill, we will ship the goods on schedule. And accordantly, send the original B/L and Packing List and Invoice within 3 days after B/L date.

6.The order has finished. If there is any problem occurred, please contact with us without any delay,Or you can login the order System website to check your oder status at any moment.